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MAKE EVERY JOB A 5-STAR OPPORTUNITY

Review Request Automation for Service-Based Businesses

Imagine getting consistent, positive reviews without lifting a finger. With our review automation system, you’ll never forget to ask for a review again.


Increase your online reputation effortlessly with personalized SMS (text message) and email requests.

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THE SMART WAY TO GET MORE REVIEWS

What is Review Request Automation?

Our review request automation service sends personalized messages to your customers after a job is completed.


Using both text message and email, we make it easy for customers to leave a review right when they’re most satisfied.

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SET IT ONCE, WIN TRUST FOREVER

Why Automate Your Review Requests?

Reviews build trust and credibility for your business. However, manually asking for reviews is time-consuming and often forgotten.


Automating this process guarantees you never miss a chance to collect positive feedback.

Benefits of Review Automation

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Personalization

Messages feel human and tailored to each customer.

Increase Review Volume

More requests mean more reviews.

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Higher Response Rates

SMS and email give customers convenient options.

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Save Time

You never have to remember to send a request again.

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Follow-Up Reminders

If no response, the system sends a gentle nudge.

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Build Your Reputation

More positive reviews mean more credibility and better local SEO.

How Review Automation Works

Step 1: Integrate with Your CRM

  • We link our system with your existing CRM.


  • Triggers are set up based on your specific workflow (e.g., marking a job as complete).

Step 2: Personalize Your Review Requests

  • Customize the message to reflect your brand voice.


  • Choose between SMS, email, or both.


  • Include direct links to your preferred review platform (Google, Yelp, Facebook, etc.).

Step 3: Automate Follow-Up

  • If a review isn’t left within a set time, an automatic reminder is sent.


  • Adjust the frequency and tone to avoid overwhelming customers.

Step 4: Monitor and Adjust

  • Track open rates, click-through rates, and responses.


  • Adjust the message or timing based on data.

Key Features of Our Review Automation

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Custom Triggers

  • Automatically send a review request when a job is marked complete or paid.


  • Integrate with various CRMs like HubSpot, JobNimbus, GHL, Salesforce, ServiceTitan, Jobber, Housecall Pro, and even custom-built CRMs.

Multi-Platform Integration

  • Connect with Google My Business, Yelp, Facebook, and more.


  • Direct customers to the platform of your choice.

SMS and Email Options

  • Reach customers where they are most likely to respond.


  • SMS for instant engagement; email for more detailed feedback.
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Smart Follow-Up

  • Remind customers if they haven’t left a review after a few days.


  • Adjust timing and message to match your customer base.
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Personalized Messages

  • Use customer names and job details for a thoughtful touch.


  • Include a thank-you note to express appreciation.






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Real-Time Reporting

  • See which platforms perform best and adjust your strategy.


  • Measure impact and optimize your outreach over time.






Use Cases for Service-Based Businesses

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Home Services

  • After a repair or installation, send a personalized SMS asking for feedback.


  • Include a link to Google or Yelp for quick reviews.
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Healthcare Pros

  • After a patient’s visit, automate an email thanking them for choosing your practice.


  • Include a brief message encouraging them to share their experience.
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Moving Companies

  • Once the move is completed and the customer signs off, send a text expressing gratitude and asking for a review.


  • Make it easy by linking directly to your preferred platform.

Why Reviews Matter for Your Business

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Improve Local SEO

More reviews help you rank higher on search engines.

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Build Customer Trust

Future clients see your business as reliable and professional.

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Increase Conversions

People are more likely to choose businesses with positive feedback.

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Enhance Brand Image

A steady flow of reviews makes your business look active and reputable.

Enter Your Info Below to Get a Free Demo!

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Service Business Automated Review FAQs

  • Can I choose which customers receive review requests?

    Yes! We can set rules to include or exclude specific types of customers or services.

  • What if a customer leaves negative feedback?

    You’ll receive an instant notification so you can address the issue promptly.

  • How often will the system send reminders?

    We can customize the follow-up schedule based on your preferences, typically one follow-up after a few days.

  • Can I see which messages are working best?

    Absolutely. We provide detailed analytics on response rates, click-throughs, and completed reviews.

  • Is it possible to update the messages later?

    Yes, you can adjust the message content, frequency, and style at any time.

Ready to Automate Your Review Requests? (Schedule Your Free Discovery Call)

Stop missing out on positive reviews. Let our automation tools handle the follow-up, ensuring you build your reputation without lifting a finger.

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